Links

History

Mission

Objectives

Ethical Guidelines

Constitution

Our Quality Standards

 
ELTASA is committed to developing and guiding the growth of the English language travel industry in South Africa and ensuring that its members meet or exceed guaranteed minimum standards of professionalism and quality.
 

 

 

All ELTASA centres agree to undergo the ELTASA On-Site Language Centre Inspection and maintain the standards stipulated therein. Language Centres must pass the inspection in order to qualify for membership.

Inspection Criteria include:

1. LANGUAGE CENTRE FACILITIES

• Classrooms
• Toilets
• Common Areas
• Teachers' Room
• Safety and Regulatory Requirements

2. TEACHING STAFF

• Recruitment
• Minimum Standards for Teachers
• Minimum Standards for Academic Manager / DoS
• In Service Training

3. COURSE OF STUDY

• Programmes / Syllabuses
• Methodology / Materials
• Placement / Testing
• Evaluation / Feedback

4. LEARNING / TEACHING RESOURCES

• Course Books / Resources
• Hardware / Facilities

5. SERVICES OFFERED

• Orientation
• Support / Counselling
• Social programme / Tours
• Safety & Security

6. MANAGEMENT AND ADMINISTRATION (All areas)

• Financial Administration
• Structure, Staffing and Employee Administration
• Administration of Students
• Academic Administration

7. HOMESTAY GUIDELINES

• Services Provided
• Administration of Homestays
• Legal Obligations

8. OTHER ACCOMMODATION

• Residential Accommodation, students halls or hostels, catered or self-catering
• Hotel accommodation, including hotels, guest houses, B&B's and public hostels /
backpackers
• Self-catering accommodation
 

Home | About ELTASA | ELTASA Centres | South Africa | Links | Contact Us |
Photographs
 by courtesy of South African Tourism

© 2005 ELTASA